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What Makes Me Buy From a Jewelry Website

by Camila Alvarez
(Gainesville FL)

I'm an active online shopper, and I purchase all kinds of items on the Internet.

I love unique, one-of-a-kind jewelry that I won't see anyone else wearing, so I love finding jewelry artists who sell from their own website.

Several times I've bought beautiful pieces from an artist's website, for myself as well as for gifts for my sister and friends.

I've always had wonderful experiences with shopping from jewelry artists' websites - but there are a few things I look for in a jewelry designer's website before I actually buy from them online:

1) Some sort of guarantee or statement of what I can do if I'm not happy with the way the jewelry looks or fits when I receive it in the mail and finally get to see it in person. I like to know I won't be stuck with a bracelet that doesn't fit after all, or a necklace that isn't comfortable when I try it on.

2) Some sort of artist biography or artist statement, preferably with a photo of the artist. If I'm buying handmade, I want to see who makes it, and learn a little about them! I won't be meeting them in person, but I want some way of feeling like I've met them.

3) Testimonials from other customers. I'm more confident in purchasing from an unknown one-person business when I see reviews from other people. Just as I check for reviews before I buy a book or movie on Amazon.com, I want to see what other customers have to say about the artist whose work I'm considering buying.

Thank you to all the jewelry artists who create such wonderful, unique things! Please keep it up and don't let the economy stop you.

Comments for
What Makes Me Buy From a Jewelry Website

Click here to add your own comments

Thanks!
by: Melissa Zurick

I enjoyed reading your comments about what you look for when you are shopping online. It really helps out! It's great to hear the customers point of view!

Thanks for taking the time!

Melissa

Thank you for sharing!
by: Kylie

Thank you for your comments on what makes you buy from online jewellery designers!

It is valuable information for us as sometimes we don't get feedback on what our customers are really looking for and wanting from us and making you feel like you've had a happy, easy pleasant experience shopping with us is the reason we do what we do!

Thank you for your words of encouragement and support re the economy too.

Kylie
Designs by Kylie

Thanks!
by: Linda Guzik

Thank you for the helpful comments! I just launched my own site: www.linnygirldesigns.com
I never thought of putting a bio on the site, because to tell you the truth, I thought it would be a bit goofy. I never thought that personalizing the jewelry designs with a glimpse or bit of information about me, the artist, might give the buyer a good feeling about purchasing from me. I will definitely add a bio now!

Linda G
LinnyGirl Designs

Thanks for the advice
by: Najia

I never thought about putting testimonials on my website, but your advice has given me an idea. Why not put the pictures of the women who have purchased from me, wearing their DreamStonz piece, together with the testimonial? Do you think buyers might be willing to send me a photo post purchase? Perhaps I can give them an incentive to do that (a % off coupon?).

Thanks again for giving us feedback!

Najia
www.DreamStonz.com

Thanks
by: Lisa

Thank you so much for your buyers insight it's so valuable to us. Lisa Scala
lisascala.com

Thanks
by: Lisa

Thank you so much for your input, I love hearing from customers. Testimonials and a picture will be added thanks to you. Thanks again Lisa Scala
lisascala.com

Thank you!
by: Kristina Cranmer

It's great to hear what customers are looking for when shopping online for jewelry! This information has really helped me out as I've just started up my own jewelry website kristinasbeadedjewelry.com and I want to be sure that I've included enough information on my website.

Thanks again,

Kristina Cranmer
kristinasbeadedjewelry.com

THANK YOU AGAIN!!
by: Anonymous

Thanks for the helpful tips! My unique and custom designed jewelry website has sold a couple items since your post (in which I did revise to your standards) The reviews are on their way to being published on my website. I would just like to thank you again for your useful tips in what you look for when buying online, it really helped my business!
www.yeocs-jewelry.webs.com

Thanks!!!!
by: Melissa

Thank you for sharing this helpful information...I am in the process of building my own site and I will be sure to add this information to my site :)

Melissa Terris
www.a-little-something-for-you.com

Very helpful comments!
by: Yol Swan

Thanks for sharing this. It is very helpful to know the customer's perspective, and it makes total sense.

Yol

www.sacred-jewelry.com

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